Repairs closed properly, with residents and housing teams kept informed.
Responsive repairs, void reinstatement, communal works and planned maintenance for housing associations, supported housing and local property portfolios.
Unresolved repairs create repeat visits, complaints and avoidable pressure.
A job is not complete because an engineer attended. Housing teams need the fault resolved, residents updated, variations controlled and evidence returned in a usable form.
Intersmooth provides one accountable route from instruction to completion. We coordinate the necessary trades and report findings, work completed, photographs and recommended next actions.
Discuss a live requirementTest us on one repair, inspection or small works package.
Assess attendance, communication, cost control and completion reporting before making a wider commitment.
Call 0203 633 3558Responsive and planned support across occupied housing.
- Responsive plumbing and heating repairs
- Void property reinstatement
- Communal-area repairs
- Drainage and CCTV investigations
- Kitchens, bathrooms and sanitaryware
- Electrical and gas compliance support
- Flooring, roofing and decoration
- Small planned-work programmes
Recognised delivery in the housing sector.
Intersmooth has supported occupied housing and maintenance programmes for established clients. Housing 21 recognised the business as Contractor of the Year in 2025.
Intersmooth was named Housing 21 Contractor of the Year in 2025. Our contractor pack summarises company details, insurance, certifications, policies, competency and relevant experience.
Download contractor pack- Housing associations
- Supported-housing providers
- Local housing and property teams
- Repairs and voids managers
- Procurement and contractor-management teams
Clear answers before the first job.
We agree site coverage, access, authorisation and reporting expectations during onboarding.
Can you support responsive repairs and voids?+
Yes. We support occupied-property repairs, void reinstatement, communal works and small planned programmes through one accountable route.
How do you manage variations?+
The additional scope and cost are explained and submitted for approval before proceeding, except where immediate make-safe action has been agreed.
What completion evidence is supplied?+
Reporting can include findings, work completed, photographs, certification where relevant and recommended follow-on action.
Can we trial the service in one area?+
Yes. A defined local area or small group of properties is a sensible way to test performance before widening the arrangement.
Give us one maintenance problem to solve.
Send a live repair, arrange a site introduction or ask for our contractor information.