Post-handover building support

Reliable maintenance when the construction team steps back.

As defects periods close and buildings move into normal operation, owners and managing agents need a responsive contractor for everyday faults, emerging issues and planned remedial work.

Recently completed residential development in London
Best-fit buildingsRecently completed residential, care and mixed-use developments across London.
The transition risk

A completed building still needs active support.

The original contractor may retain responsibility for qualifying defects, but many operational issues sit outside that process. Delays in deciding who owns the problem can allow leaks, drainage faults and service failures to escalate.

Intersmooth gives the building team a practical route for investigation, emergency control and non-defect maintenance while keeping the evidence needed to refer genuine defects back to the responsible party.

  • Reactive repair cover
  • Initial condition inspections
  • Leak and drainage investigation
  • Heating and hot-water support
  • Communal-area repairs
  • Photographic defect evidence
How we begin

A controlled route from handover to steady-state maintenance.

STEP 01

Building review

Understand the development, occupied areas, known issues and current responsibilities.

STEP 02

Priority schedule

Separate urgent operational work, planned repairs and possible construction defects.

STEP 03

Trial instruction

Test attendance, communication and reporting on a live repair or small works package.

STEP 04

Ongoing support

Agree a practical reactive and planned maintenance arrangement for the building.

Arrange a post-handover review
A low-risk first step

Give us one maintenance problem to solve.

Send a live repair, arrange a site introduction or ask for our contractor information.

Call the maintenance team