Maintenance shaped around the people who live, learn and work in the building.

Care homes & supported living

Loss of heating, hot water, drainage or safe access can affect vulnerable residents and place immediate pressure on care teams.

Maintenance must be organised around safeguarding, access, resident dignity and continuity of care—not treated as an ordinary domestic repair.

Typical support

• Heating and hot-water faults
• Leaks and drainage emergencies
• Bathrooms and accessible adaptations
• Planned maintenance and small works
• Occupied-room repairs
• Out-of-hours works by agreement

Housing associations & social housing

Unresolved repairs increase complaints, repeat visits and pressure on housing teams. Voids that overrun delay occupation and income.

Intersmooth supports responsive repairs, void programmes and planned works with clear instructions, controlled variations and completion evidence.

Typical support

• Responsive plumbing and heating
• Void property reinstatement
• Communal-area repairs
• Drainage and CCTV investigations
• Kitchens, bathrooms and decoration
• Gas and electrical compliance support

Schools, academies & colleges

Heating, hot-water, drainage and washroom faults can disrupt teaching, close facilities and create immediate pressure on site teams.

Our education-sector experience includes work for Bird College. We plan delivery around access controls, safeguarding procedures, term dates and the need to keep teaching spaces operational.

Typical support

• Heating and hot-water faults
• Washroom and toilet works
• Leaks and drainage repairs
• Holiday-period planned works
• Emergency make-safe support
• Minor refurbishment and decoration

Managing agents & residential blocks

Property managers need contractors who attend, communicate and close the job properly without creating more administration.

We provide a local route for day-to-day faults, planned repairs and overflow capacity across individual developments or small portfolios.

Typical support

• Communal plumbing and drainage
• Leaks and water-damage investigation
• Heating and hot-water support
• Building-fabric repairs
• Post-handover inspections
• Minor refurbishment works

Commercial property & contractors

Building faults create downtime, tenant dissatisfaction and cost. Small but urgent works are often the hardest to place with larger contractors.

Intersmooth supports commercial premises and principal contractors with responsive mechanical, drainage and multi-trade work across London.

Typical support

• Reactive commercial repairs
• Plant and water systems
• Insurance reinstatement support
• Office and welfare refurbishments
• Subcontract packages
• Planned remedial works