01
Reactive repairs
Leaks, loss of water, drainage faults and urgent make-safe work.
Explore service Commercial property maintenance · London
Keeping buildings working. Keeping people informed.
Reactive repairs, planned maintenance and multi-trade support for housing, care, education and managed buildings—controlled through one accountable team.
2013Established
2025Housing 21 award
1 routeInstruction to report
Buyer-ready credentials
ConstructionlineGold member
SafeContractorApproved
Gas SafeRegistered
Contractor of the YearHousing 21 · 2025
One team. Every-day building problems.
A practical maintenance partner—not another layer of administration.
We help property teams protect essential services, control disruption and close jobs with the information buyers actually need.
02
Gas, heating & hot water
Fault finding, repairs, servicing, controls and plant-room support.
Explore service03
Electrical & HVAC
Faults, remedial works, lighting, ventilation and cooling support.
Explore service04
Roofing & building fabric
Leak investigation, roof repairs, guttering and minor building works.
Explore service05
Flooring & refurbishment
Floor finishes, voids, kitchens, bathrooms and coordinated improvements.
Explore service06
Painting & decorating
Making good, planned decoration and finishes that close the job properly.
Explore service
Technical capabilityPlumbing · heating · water · drainage
Built around operational outcomesDownload contractor pack
Problems controlled before they become complaints, damage or downtime.
Whether the instruction starts with a leak, a cold building or a void property, the job is managed around four things: safety, cost, communication and evidence.
Faster controlA clear route for assessment and action.
Lower riskRAMS and certification where required.
Better recordsFindings, photographs and next steps.
Portfolio supportOne contact across multiple sites and trades.
Where we add the most value
Maintenance shaped around occupied buildings.
Homes, care and education settings, and managed developments need more than technical skill. They need calm communication, safe access and work planned around the people inside.
Care & supported living
Resident-sensitive repairs, dependable essential services and work planned around safeguarding and continuity of care.
Explore sector supportHousing associations
Responsive repairs, voids, communal works and clear evidence that helps close jobs properly.
Explore sector supportManaging agents & operators
Local reactive and planned support for occupied blocks, build-to-rent and mixed-use buildings.
Explore sector supportSchools & academies
Reactive and planned works arranged around term dates, safeguarding procedures and continuity of teaching.
Explore sector supportVisible job control
A simple operating rhythm from instruction to completion.
A good contractor should make the client’s job easier. This is the information flow we work towards on every instruction.
Start small.Test Intersmooth on one live repair or inspection before making a wider commitment.
Logged
Site, issue and access captured
Assessed
Scope and priority confirmed
Authorised
Cost agreed before work
Completed
Repair delivered and checked
Reported
Photos, findings and next action
of the YearHousing 21 · 2025
Evidence before promisesGold memberApprovedRegisteredSee relevant experience
Commercial standards with the accountability of a local team.
Intersmooth has supported occupied properties, housing providers, contractors and commercial sites since 2013. Our buyer pack brings the evidence together: accreditations, insurance, health and safety information, RAMS and relevant experience.
Gold memberApprovedRegisteredQuestions buyers ask
Clear answers before the first instruction.
Commercial maintenance works best when expectations are set early. These are the practical questions we agree during onboarding.
Which areas do you cover?+
Central and South East London are our core areas, with selected East and South West London postcodes plus Bromley, Bexley and Dartford. Attendance is confirmed against the site, priority and required trade.
Can you support care, education and occupied housing?+
Yes. We plan access and delivery around residents, students, staff, safeguarding requirements, site procedures and the continuity of heating, hot water and other essential services.
What can you provide for supplier onboarding?+
Download our concise contractor pack for company details, accreditation references, insurance limits, policy summaries and experience. Current certificates, signed policies, RAMS and competency evidence are supplied when relevant to the instruction.
Do we need to award a maintenance contract first?+
No. The easiest starting point is one reactive repair, inspection or small works package. It gives both teams a practical way to test communication, cost control and reporting.
A low-risk first step
Give us one maintenance problem to solve.
Send a live repair, arrange a site introduction or ask for our contractor information.